Looking After Our Communities

Guests who have symptoms of COVID-19 while onboard should immediately contact the onboard medical center for further instruction. Onboard medical consultations and treatments are provided at a charge for all respiratory illnesses. Medical centers will be equipped to test for COVID-19 onboard and if a positive case is identified, contact tracing for that individual will begin immediately and occur at the same time as treatment.

Norwegian Cruise Line Holdings announced the launch of its SailSAFE health and safety program on April 5, 2021. SailSAFE is founded on the following three pillars and supported by a comprehensive set of additional measures designed to create a uniquely safe vacation environment:

1) Safety for guests and crew with vaccination requirements and/or COVID-19 testing (when applicable) and enhanced health screening protocols

2) Safety aboard with medical-grade air filtration, increased sanitation measures and enhanced medical resources

3) Safety ashore through the collaboration with land-based tour operator partners to extend health and safety measures to each destination.

As protocols evolve and additional information becomes available, updates will be published at ncl.com/safe. Should Sixthman implement any additional or alternative safety protocol that may impact your vacation, we will notify all booked guests at the earliest opportunity.

Effective for all sailings as of October 4, 2022, we welcome all guests to sail with us, regardless of vaccination status and age, and with no testing or masking requirements.

Please note that destination-specific travel requirements supersede any NCL embarkation protocols. Visit ncl.com/travel-requirements-by-country for more details specific to your event. There may be additional testing requirements and/or entry forms for certain embarkation ports and/or ports of call along an itinerary. Regulations may change so continue to visit ncl.com/sail-safe for the most up-to-date policy information. 

Effective for sailings October 4, 2022 and beyond, we welcome all guests to sail with us, regardless of vaccination status and age, and with no testing or masking requirements. 

Please refer to https://www.ncl.com/sail-safe for the most up-to-date safety protocols.

Requirements will vary for unvaccinated guests and guests must still adhere to country specific requirements. 

We will comply with all local regulations at all destinations we visit. These regulations are continuously evolving and if an additional test is required at a port of call we will provide advanced notice to all guests. For additional information, please visit Cruise Travel Requirements by Country.

*Please note, in the event a port included as part of an itinerary requires additional COVID-19 testing in order for guests to disembark, Norwegian Cruise Line will facilitate the testing onboard.

Please visit https://www.ncl.com/sail-safe for the most up-to-date testing protocols.

Unless otherwise stipulated by local regulations (Cruise Travel Requirements by Country) that would supersede Norwegian Cruise Line check-in policies, no tests are required in order to sail as of October 4, 2022. 

Requirements may vary by country visited.  Please visit Cruise Travel Requirements by Country here to confirm policies for your itinerary and note that they are subject to change. 

Norwegian does not require a disembarkation test. However, this does not supersede home country requirements. 

Guests requiring a proof of negative COVID-19 test to return to their home country are directed to visit a clinic near the disembarkation terminal or airport.

For an easy-to-use online tool for locating COVID-19 testing providers around the world, please visit www.TestForTravel.com.

Standard travel protection ensures full reimbursement (at the approval of Travel Insured International) should you be unable to sail due to a positive test or medically required quarantine due to exposure.

If you do not have Travel Insurance, we highly recommend you purchase it now. Details of coverage can be found on sixthman.net/protection or contact us to add standard travel protection to your reservation. 

Effective 6/12/22, guests will no longer be required to show proof of a negative Covid test to return to the United States.

Guests requiring proof of negative COVID-19 test to return to their home country are directed to visit a clinic near the disembarkation terminal or airport.

No, guests will not be required to take a COVID-19 antigen test before continuing on the second leg of a back-to-back sailing unless symptomatic or a specific country requires it.

All deposits and payments are 100% non-refundable. If you wish to protect your investment, we strongly recommend the purchase of travel protection. For your convenience, we've teamed up with Travel Insured to offer two levels of protection: a standard travel protection policy and a 50% Cancel for Any Reason add-on policy directly through Sixthman. 

Travel Insured’s standard policy will reimburse cancellations at 100% of monies paid for covered cancellation reasons.*

Travel Insured’s Cancel For Any Reason add-on policy will reimburse up to 50% of monies paid when cancelling for any reason not covered by the standard policy when cancelled at least 48 hours prior to sailing.*

*Review our Travel Insured travel protection policy details. If you have travel protection and need to cancel for a covered condition, you may make a claim with Travel Insured (or your own policy provider should you choose to purchase travel protection through another supplier) to recover any lost payments.

You’ll receive an email with these options if your event is cancelled:

• Transfer monies paid to a future Sixthman event credit (valid date will be shared upon event cancellation and will be a minimum of 3 years)
• Receive a full refund of all monies paid to Sixthman. You’ll be provided a brief window of time to make your selection and refunds will be processed within approximately 30 days.

No. The above policies do not apply to the TCM Classic Cruise for which Sixthman provides reservations services only but is not the owner/promoter of the event.

As per the event ticketing contract, if you cancelled your reservation prior to the event postponement or cancellation, you are eligible for the options available at the time of your cancellation. Only guests with an active reservation at the time of postponement are eligible for refunds.

 A future Sixthman event credit can be used to book any of our festivals on land or at sea. The credit must be used to book a reservation prior to its expiration date. For our spring 2022 events, a future Sixthman event credit will expire June 30, 2024, meaning you must use this credit to book your reservation prior to that date. 

When all event details (pricing, lineup, dates, etc.) are announced, booked guests will be given a window of dates and deadline to request a transfer, future Sixthman event credit, or refund. 

All refunds requested during the window of dates provided will be processed within 30 days after the window closes. Any Lead Guest who does not submit their reservation request by the provided deadline will be transferred to the rescheduled event as the default and no longer able to request a transfer, future Sixthman event credit, or refund. 

Standard travel protection may be purchased by U.S. residents at any time between booking your reservation and sailing on your event, and is highly recommended by Sixthman. The 50% Cancel For Any Reason insurance must be purchased within 21 days of making a reservation, or within 21 days of a guest named in an existing reservation.  You are welcome to purchase travel protection externally should you not be eligible for our third-party policies.

Yes! All eligible guests are offered Travel Protection at the time of purchase. For more information on the policy offered – including the option of Cancel For Any Reason protection – please refer to sixthman.net/protection.

Yes. COVID-19 is treated the same as any other sickness for purposes of all coverages that are triggered by a sickness or that can reimburse losses resulting from a sickness – including death caused by sickness.

Please refer to the comprehensive FAQ our Travel Protection provider has put together on this topic for more information.